Meet the Staff

staff photoOur goal at Hamilton Orthodontics is to treat our patients as if they were members of our own family. Our awesome staff strives to provide professional, energetic, and fun-loving service to you. To stay abreast of the latest in technological advances, our staff regularly attends continuing education courses and seminars.

Dr. Hamilton has been creating beautiful smiles for more than 29 years. Four of his staff members have been with him for over 25 years, to help him to accomplish this goal. The result is a team of experienced professionals who are committed to providing personal, efficient, and quality treatment for each patient.

Hamilton Orthodontics is a patient-centered practice built on one simple premise: We give you a beautiful smile while serving you with orthodontic excellence! We are passionate about taking good care of our patients.

Dr. Todd Hamilton - Orthodontist


Dr. H has been bringing his orthodontic “A” game every day since 1986 and it just keeps getting better.  His impeccable orthodontic skills and attention to detail are evident in the beautiful smiles he helps to create.  Known for his fun-loving and energetic personality, it is easy to see why both patients and staff enjoy being a part of Hamilton Orthodontics.  Just remember, “Behind every good man is a great woman”… and in Dr. H’s case it’s “great” x 12!

Born to Ride

When the work day is done what does Dr. H like to do?  Hit the road Jack....and bike some more, more, more!  As his favorite way to relax and unwind, he bikes about 150 miles per week (insane, right?).  If you happen to see him pedaling around town, just be courteous and share the road!  When he’s not blazing a trail, Dr. H loves to travel, enjoys good food and spending time with his wife Betsy, their three children and three grandchildren.

Rhonda Ballard - Office Coordinator

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Right-Hand Rhonda

She is jokingly called Dr. H’s “Right-hand” but officially she is our Office Coordinator who, believe it or not, has been a member of the team since 1987.  Rhonda is normally behind the scenes managing, planning or working on the latest marketing project.  However her vast orthodontic knowledge sometimes requires this “Jack-of-all-trades” to head to the clinic to lend a helping hand.  In fact, there isn’t a thing in this office she can’t do.  Needless to say, she’s the secret weapon that keeps this well-oiled machine running!   


Not only is Rhonda handy dandy at the office, she’s the same at home as well.  When off the clock, she enjoys home projects, crafts and shopping at her favorite store, Hobby Lobby (her husband Kent, not so much).  They also enjoy weekend trips to the beach and mountains or just cruising in the jeep with their golden retriever Lucy.

Penny Rummage - Treatment Coordinator

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The Great Communicator

Penny is our Treatment Coordinator and has been assisting Dr. Hamilton with new patients since 1988.  She is great at making sure all patients have the information they need and feel comfortable about their upcoming treatment.  Her warm, caring personality and attention to detail always makes meeting with Penny a pleasant experience. Whether she’s presenting fees or scheduling procedures she always has an empathetic ear and a thoughtful solution to patient concerns.  She is also tasked with another important job: brewing the day’s first pot of coffee.  It’s a good thing too because office morale hangs in the balance! 

Family First

When not with her Hamilton family Penny and her husband Ray enjoy traveling and spending time with their blended family of 4 children and 10 grandchildren.  Although they have been many different places, these days their favorite place to be is home with family.  FYI, if it’s Sunday afternoon and you want a good meal, swing by Penny’s house because she cooks enough to feed an army and she’ll be glad to have you!

Allison Allran - Clinical Coordinator

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Smile Fashionista

Allison is our Clinical Coordinator and has been “fashioning” smiles with Dr. Hamilton since 1989.  She helps keep our clinic flowing smoothly and our doctor on track and it’s all done with “style”.  Her nickname is “The Enforcer” because when we have a more challenging situation she is our go-to girl to make things happen.  We aren’t sure which is more impressive, her knowledge of orthodontics or her vast expertise in beauty and fashion.   She’s the only one we know who can make our scrubs look like they should be on the runway.  Allison also has a rather unique calling card here at Hamilton Orthodontics – if you see an open door, drawer or cabinet you know who’s been there!

“Goodwill” Ambassador

Outside the office, Allison enjoys being with her daughter Alex, son Gabe and granddaughter Aubrey Grace.  In her spare time, you can find her decorating, doing hair and makeup or shopping for a good deal.  Allison is always rocking the latest styles but don’t be shocked when she says “Oh thanks, I got it at Goodwill.” 

Orthodontics has become more to me than just straightening teeth. I have made many lifelong friendships while working here over the past 24 years. I have two wonderful children, Alex and Gabe, that keep me very busy when I am away from the office.

Crystal Pardon - Insurance Coordinator

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No Time to Spare

Crystal is one of the appointment coordinators and has been with Dr. Hamilton since 1989.  She has served in various roles over the years from finances, to insurance, to front desk duties.  Whether scheduling appointments or verifying insurance (OR checking local grocery ads for weekly specials), Crystal makes the most of her time in the office.  Although she is here part-time, when something is given to Crystal you can consider it DONE!

Discount Diva

When not in the office, Crystal is the queen of extreme couponing!  She gives new meaning to the phrase “something for nothing” because she is the only person we know who can go to the store, get tons of groceries and after coupons they owe HER money. If there is a bargain to be found she can find it!  When not being “paid to shop” Crystal enjoys spending time with her husband Ken and their two sons Keegan and Kylar. 

Jennifer Gordon - Clinical Assistant

Time is of the Essence

Jennifer is one of our clinical assistants and has been working alongside Dr. Hamilton since 2003.  She is responsible for ordering the appliances and traditional retainers needed to help create and maintain beautiful smiles.  She enjoys working with our patients and is all about time management. You may see her running around getting the job done, but you’ll never see her running behind! 

Horsing Around

In addition to orthodontics, Jennifer enjoys spending time with her husband Greg and son Brady.  Most weekends are spent traveling to area horse shows to compete with their Tennessee Walking horses.  Something you may be surprised to know about Jennifer is that she won the 2001 4-Year-Old Amateur World Grand Championship at the Tennessee Walking Horse National Celebration…and that’s straight from the horse’s mouth!

April Cline - Clinical Assistant

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Get R Done

April joined the Hamilton team as a clinical assistant in 2005.  Assisting, ordering, organizing…It’s all in a day’s work for this lean, mean multi-tasking machine.  Aside from working with our patients, what do you think her  favorite part of the job is?  That would be managing, unpacking and organizing our supply orders.  She puts the “o” in ordering and ensures our clinical supplies are available and ready for the taking!  Oh yeah, and this self-proclaimed queen of clean will empty the staff fridge before you can say “soggy bread” so lookout leftovers!   


So after running at a back-breaking pace all week, what do you suppose April likes to do on the weekends? Relax, kick back and put her feet up? Wrong!  When she isn’t at the office, she is likely cleaning her house, or PawPaw’s house, or the car, or the garage, or the yard…you get the picture.  When she can’t find anything else to clean, she enjoys playing games and hanging out with her husband Jamie and their two kids, Jake and Kinley Rae.

Tammy Byus - Records/Social Media Coordinator

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When It All Just Clicks

Tammy joined the Hamilton Team in 2005.  She is responsible for taking diagnostic records (photos, x-rays, impressions) but is known mostly for her social skills. Oh snap!  Facebook, Twitter and Instagram lookout!  Tammy has her iPhone or iPad ready at a moment’s notice!  Whether in person or on social media, she has a unique way of making people feel right at home and like they’re part of our Hamilton family.  When not behind a camera, Tammy may be found in the lab, at the front desk or in the clinic lending a hand wherever she is needed.

#1 Fan

Football, basketball, cheerleading…just the thought of her schedule will wear you out!  Since her husband Mike coaches and daughter Savannah cheers you can find Tammy in the stands rooting for her East Lincoln Mustangs.  Tammy also has a stepson Kris and two grandkids, Grayson and Kenadee. Here’s a fun Tammy fact:  She is a DIY Diva!  This could range from building her own pergola, installing a new sink, sewing projects and don’t even get us started on all the painting!   

Quinn Sadler - Financial Coordinator

You Can (Ac) count on Her

Quinn (pronounced GWEN) has worked with Dr Hamilton since 2007 and is responsible for many of the financial aspects of the business (AKA, “the money lady”).  She handles financial contracts and arranging payment plans for our patients but also assists with office advertising and marketing.  If you want “to get technical” she is also our go to when the technical goes wrong.  Armed only with her well honed tech savvy and keen computer skills she is able to solve most any pesky IT issue that arises.

Fixer Upper

Quinn’s days away from the office are spent with her husband Lee, two children Lindsey and Luke and their dog Scout.  She enjoys reading, photography, and all things vintage.  She is a nostalgia nut with unique sense of style that allows her to see the new life that can be given to the old.  Her garage is full of what her husband calls junk but Quinn calls potential!  Fun fact:  She has selective OCD…crumbs in her car and she doesn’t care, but touch her pen and you better beware!

Michelle Stroupe - Clinical Assistant

There’s no “I” in Team    

Michelle became a part of the team in 2012 as a clinical assistant and happily accepted the responsibility of our Patient Rewards program.  She also assists Dr. Hamilton with performing in-office laser procedures.  Whether taking charge in sterilization, preparing for the next appointment or assisting patients with their rewards card, Michelle is the ultimate team player and is always willing to do what needs to be done.

Keep Calm and Camp On     

To her family, Michelle is known as the “family historian” because if there is a picture needed or a fact to be known, she’s got it.  She is also an avid Dr. Pepper drinker and one of her favorite ways to unwind is to pop a “Pepper” and pitch a tent!  You’ll often find Michelle and her family enjoying nature, camping, kayaking and canoeing.

Kadie Dellinger - Appointment Coordinator

How May I Help You?

As the newest member of our team, Kadie joined us in January, 2016.  She assists with front desk responsibilities such as scheduling appointments, answering phones and greeting patients.  Her cheerful personality and can-do attitude make her a welcomed addition to the team.  Kadie spends most of her time up front but she may also be found in the clinic wielding a pair of pliers assisting with patients.  Don’t be surprised to hear her say “Hold the phone...I need to clip a wire!”

Ice, Ice, Baby

America Runs on Dunkin… and so does Kadie!  Whether in the office or enjoying the outdoors with her family, she is almost always sipping a Dunkin Donuts iced coffee.  When they have a chance to get away, she and her husband Dustin love to take their son Sawyer and dog Rex to the beach.  As long as they’re together and preferably outside, the Dellinger’s are a happy bunch!